Review platforms Review Reply supports
Review Reply - Smart AI Responses is a Chrome extension that drafts an editable management response to the guest review you select. It supports four review-management platforms — Google Business Profile, Booking.com Extranet, Expedia Partner Central and Tripadvisor for Business — and adds an RR button beside each platform's own Reply or Respond action. You edit the draft, run Truth Check, and make the final click to post through the platform's native reply form.
Platforms
Where can you draft a review reply?
Four native platforms, each with the platform's own reply flow, plus Yelp and other sites through the paste-a-review path. Open a card for the step-by-step path and its FAQ.
Google Business Profile
Reply from the review list at business.google.com/reviews, or from a visible Search owner dialog.
Google Business Profile steps
Booking.com Extranet
Answer guest reviews inside the Booking.com Extranet, with emoji and symbol cleanup applied.
Booking.com steps
Expedia Partner Central
Draft a response to post from Expedia Partner Central's own Respond flow.
Expedia steps
Tripadvisor for Business
Expand an unanswered review, then respond with Tripadvisor for Business.
Tripadvisor steps
Yelp (paste a review)
No button on Yelp. Paste the review into the panel, draft and edit it, then copy the reply into Yelp's own reply box by hand. The same path covers any other review site.
Yelp paste-a-review stepsCompare
How the four platforms differ
Where the RR button appears, what the extension reads, how posting works, and the platform-specific notes.
| Platform | Where the RR button appears | What RR reads | How posting works | Notes |
|---|---|---|---|---|
| Google Business Profile | Beside the native Reply action in the review list at business.google.com/reviews, or in the Search owner-review dialog. | Each row's reviewer name, rating and review text. | Fills and submits that row's own Reply or Edit editor. | On Search, the dialog must be visible with recognized review markup and response controls; the /search URL alone never enables it. It also works beside an already-open reply editor linked to exactly one review. |
| Booking.com Extranet | Beside the native Reply action inside the Booking.com Extranet. | The review's reviewer name, rating and review text. | Fills and submits the Extranet's own reply form. | Requests no emoji and cleans the displayed draft and final response of apostrophes, ampersands and common unsupported symbols; expands common English contractions. |
| Expedia Partner Central | Beside the native Respond action in Expedia Partner Central. | The review's reviewer name, rating and review text. | Fills and submits Partner Central's own response form. | Uses the displayed reviewer name when it is available. |
| Tripadvisor for Business | Beside the native Respond action in Tripadvisor for Business. Expand an unanswered review first. | The review's reviewer name, rating and review text. | Fills and submits Tripadvisor's own response form. | An unanswered review must be expanded before the RR button appears against it. |
| Yelp (paste path) | None. Yelp is not an approved host, so no RR button appears. The review is pasted into the extension's panel review box. | Nothing from the page. Only the review text you paste, plus any rating and reviewer name you type. | Drafts only. You copy the reply and paste it into Yelp's own reply box yourself; the extension never posts on Yelp. | Sent with the fixed platform label manual; no page address is read. The same path covers any other review site the extension does not support. |
Get started
Draft your first platform reply
Install Review Reply, connect your RR account, and answer guest reviews without leaving the page.